Q. My permanent residence has changed since I came to Cambridge, how can I change what is recorded?
Your Country of Permanent Residence is a historical record of where you lived when you applied to Cambridge. It has nothing to do with your citizenship or ethnicity, and should not be changed.
Q. My ethnicity is shown as blank. There is no way to add my ethnicity, but the system will not let me progress until I do so. What should I do?
Please get in touch with Student Registration using the Contact Form.
Q. My personal details have been recorded incorrectly. How can I change what is recorded?
If your personal details (name, citizenship, title etc.) have been recorded incorrectly, then please arrange to visit your College Tutorial Officer (undergraduate students) or the Student Registry (all other students) to show a copy of your passport/marriage certificate/other valid documentation.
Q. My personal details have changed since I came to Cambridge. How can I change what is recorded?
If your personal details (name, citizenship & title) have been recorded incorrectly, then please arrange to visit your College Tutorial Officer (undergraduate students) or the Student Registry (all other students) to show a copy of your passport/marriage certificate/other valid documentation.
Q. My address and contact details have changed since I came to Cambridge. How can I update these details?
You will be able to amend these details yourself in Student Self-Service after 1st October.
Q. My country of permanent residence is blank. What should I do?
Please get in touch with the Student Registration team using the Contact Form. In the message to the team, please confirm your country of permanent residence. Note that even if you have moved addresses since you applied for Cambridge, you should list the county and/or country that you were living in at the point that you applied to the University.