Frequently Asked Questions

See the categories below for frequently asked questions about completing the Annual Student Registration exercise.

Please check if your question has been answered before using the help centre: University of Cambridge Student Registry Office (zendesk.com) or  Contact Form to get in touch.  If you are having problems with a particular screen please attach a screenshot of the issue when you submit your query on the Contact Form.

1) Who needs to register

2) When to register

3) Received registration email in error/not received registration email

4) Problems creating an account

5) Problems with login

6) Problems with screen display

7) Personal details changed/incorrectly displayed

8) Course details changed/incorrectly displayed

9) Accessing email/other services

10) Miscellaneous questions