FAQs and troubleshooting
See the categories below for frequently asked questions about completing the Annual Student Registration exercise.
Please check if your question has been answered before using the help centre: University of Cambridge Student Registry Office (zendesk.com) or use the contact form to get in touch. If you are having problems with a particular screen please attach a screenshot of the issue when you submit your query on the Contact Form.
- Who needs to complete the Student Registration Exercise
- When to complete the Student Registration Exercise
- Received registration email in error/not received registration email
- Problems creating a Student Registration Exercise account
- Problems logging in to your Student Registration Exercise account
- Problems with screen display
- Personal details changed/incorrectly displayed
- Course details changed/incorrectly displayed
- Accessing email and other services
- Miscellaneous questions