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Q. When I login, I can only see links to the Cambridge Bursary scheme and Student Questionnaires, how do I access my personal information/supervisor information/other?

New students will not be able to access any more features of Self Service until the first day of their first term.

Q. Can I have access to my Cambridge email?

New students will receive access to their email address once they have completed the registration process.

Follow the unique link at the end of the Student Registration process to go tand collect your Cambridge username, known as your CRSid, and an initial password so that you can log-in to get your online student account and email.

Q. I can't see the link to collect my UIS accounts, what should I do?

If you have logged in, are in CamSIS Self-Service and there is no link to collect your UIS accounts, then you have already collected your account.

If you encounter any further difficulties, then please refer to the University Information Service's information for newcomers. Please direct enquiries to service-desk@uis.cam.ac.uk.

Q. As a new student, who should I ask if I am having difficulty in obtaining my University Information Service (UIS) accounts?

In the first instance, please refer to the University Information Service's information for newcomers. The Getting Started with IT @Cambridge is a useful document. Please direct any further enquiries to service-desk@uis.cam.ac.uk.