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Extended Self-Service (ESS) allows alumni to access their Self-Service account in CamSIS.

It is available to any previous student who matriculated after Michaelmas term 1980 and access allows students to update contact details, view exam grades, view a copy of an unofficial transcript and apply for graduation.*

*Graduation functionality is under the control of each College as to if, and for which ceremonies, it can be used.

Frequently asked questions

What should I do if I have just graduated and am unable to access Extended Self-Service?

If you graduate after summer 2013 you can continue to access CamSIS with your Raven account.  If you have recently graduated it may take up to a week for your records to be closed down. Until that point you will still be able to view your details in standard Self-Service. After this point, your permissions in CamSIS will change and you will see the Extended Self Service (ESS) pages via your Raven login.

If you graduated before summer 2013, you can register for a separate Extended Self Service login.

What should I do if I am a graduate student and have submitted my work for approval?

Your current programme of study will only be closed once the degree approval has been applied to your record. Until then, you should continue to access standard Self-Service in CamSIS.  When your programme of study is closed, your permissions in CamSIS will change and you will see the ESS pages.

What if I have forgotten my log-in details?

If you are still using Raven to log in, you need to contact the Service Desk at University Information Services: email service-desk@ucs.cam.ac.uk, phone 01223 (7)62999, or come to UIS Reception in person.

If you are not using Raven to log in, you need to contact Student Registry, giving your USN/CRSid, name and date of birth. Email student.registry@admin.cam.ac.uk to confirm your log-in details

What should I do if I am unable to log in and the error message 'Unable to verify details' appears?

This may mean that details that are being used to register do not match what is held in CamSIS. You will need to contact the Student Registry, giving your USN/CRSid, name and date of birth, by emailing student.registry@admin.cam.ac.uk or by telephone on 01223 766302.

What should I do if I am having problems launching ESS and the message 'not authorised for this page' appears?

You need to clear down your browser history, including cookies. This can be accessed from most browsers via the Tools link on the toolbar.  You cannot access ESS when you are logged into Raven.

What if I can’t access CamSIS via the browser Internet Explorer 10?

If you are experiencing problems with Internet Explorer 10, please use an alternative browser or use Internet Explorer 10 in 'Compatibility View'. Please ask your local IT support staff for guidance or follow the steps outlined on the Microsoft web site. We apologise for any inconvenience caused. Should you require further assistance, please contact the Helpdesk.

What should I do if I am a medic or vet moving from pre-clinical to clinical study and have lost access to standard Self-Service?

You should continue to have access to CamSIS with Raven during the long vacation.  After your pre-clinical course has finished your permissions in CamSIS will change so that you only see the Extended Self Service pages.  Once your clinical course starts (1 October) you will regain access to standard Self-Service.  Once you have completed the clinical course, you will continue to have access to Extended Self Service in CamSIS with your Raven account.