skip to content
 

Q. I logged in and the page was not displayed correctly. What should I do?

Please close your browser completely and start again.

Q. I entered the wrong details while signing in and now I cannot get back to the right page to sign in again. What should I do?

Clear your browser cache and then navigate to the sign-in page.

Q. How do I deal with the pop-up blocker in common web browsers?

You need to disable the pop-up blocker for this site. The relevant help pages for some popular browsers are listed below.

Chrome help page

Firefox help page

Internet explorer

Q. When I try to click the link to access my University accounts, it tells me to wait 10 seconds before trying again. Nothing has appeared. What should I do?

You need to disable the pop-up blocker for this site. The relevant help pages for some popular browsers are listed below.

Chrome help page

Firefox help page

Internet explorer